Driftly

No-code walkthroughs to onboard users, drive adoption, and deflect support tickets
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Open your app, click "Create walkthrough," and ship an in-app tour in minutes. Driftly gives you a point-and-click builder to place callouts, hotspots, checklists, and modals directly on your screens without touching code. Map the first-run path: welcome modal -> profile setup -> primary action -> success state. Attach each step to a stable UI selector, add short help text, and set a goal (e.g., "Created first project"). Preview on staging, then publish to production when it feels right. Tours respect single-page apps and route changes, support keyboard navigation, and won’t block critical work—users can snooze, skip, or revisit from a persistent help menu.

Target the right audience so people see only what matters. Use role, plan, device, language, or lifecycle stage to deliver tailored versions—for example, a lightweight intro for viewers and a deeper flow for admins. Trigger contextually from events like "no data," a failed import, or a newly released feature. Add a "Show me how" button next to complex controls to open just-in-time guidance. Pair tours with inline tips and a progress checklist to reduce confusion and keep momentum. When someone gets stuck, branch to a quick fix, link to docs, or capture feedback—often avoiding a support ticket altogether.

Measure and iterate like a growth experiment. Driftly tracks impressions, step-by-step completion, time on step, drop-offs, and goal attainment. Run A/B tests to compare copy, layouts, or whole flows. Pipe events to your analytics stack (Mixpanel, GA4, Amplitude, Segment) or export CSV for deeper analysis. Set alerts in Slack or email when a key metric changes, such as a spike in skips after step three. Schedule tours for launches, gate them behind feature flags, and archive or version them as your UI evolves. Connect outcomes to product KPIs—activation, retention, expansion—so you know which guidance actually moves the needle.

Put this to work across teams. Product can introduce a new reporting module. Marketing can announce a pricing change and walk users through updating billing details. Success can coach admins through permission setup and invite flows. Support can embed a "fix it now" micro-tour on common pain points to deflect repetitive tickets. For internal tools, add light gamification—badges or confetti on completion—to encourage training. Collaborate safely with draft reviews, role-based permissions, theming to match your brand, and environment-specific previews. With Driftly, you design, target, and optimize in-app guidance as part of your daily workflow—not a quarterly engineering project.

Review summary

Features

  • No-code walkthrough builder
  • Onboarding tools
  • Checklists, tooltips, hotspots, modals
  • Audience targeting and segmentation
  • Role, plan, and lifecycle-based delivery
  • Event-based triggers
  • Persistent in-app help menu
  • Analytics and goal tracking
  • A/B testing
  • Integrations: GA4, Mixpanel, Amplitude, Segment
  • Campaign scheduling
  • Feature flag gating
  • Drafts, versioning, and approvals
  • Theming and branding
  • Localization support
  • Accessibility and keyboard navigation
  • CSV export and Slack/email alerts
  • Light gamification (badges, confetti)

How It’s Used

  • First-run onboarding path
  • Feature adoption for a new module
  • Just-in-time guidance for complex actions
  • Billing and pricing update walkthrough
  • Admin training and permission setup
  • Data import troubleshooting
  • Release announcements with scheduled tours
  • Trial-to-paid conversion nudges
  • Self-serve support to deflect tickets
  • Internal tool training with gamification
  • Compliance acknowledgment prompts
  • Localization-specific tips

Plans & Pricing

Standard

$25.00 per month

Product tours
Interactive tour builder
Unlimited checklists
Up to 1,000 impressions

Premium

$99.00 per month

Everything in Standard
Up to 5,000 impressions
Email support

Platinum

$240.00 per month

Everything in Premium
Up to 10,000 impressions
Priority Support

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